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Shipping Update: US Shipping Delays

Shipping Update: US Shipping Delays

Oh, the weather outside is frightful…

And shipping delays are less than delightful. 

We agree, however unfortunately many of them are outside our, or anyone’s control. In our ongoing efforts to keep you in the loop, we have some info to share with you.

FedEx has sent us the following notification:

The FedEx network has recently been impacted by severe winter weather across the country. We continue to closely monitor weather patterns, especially those developing in Memphis that could potentially impact tonight’s and tomorrow’s operations (January 5th and 6th). Additionally, the Omicron variant of COVID-19 is affecting staffing, putting strain on operations, much like it has the entire airline industry. Employee safety is our number one priority, so please expect delays. 

We are implementing contingency plans and adjusting operations to the best of our ability to continue providing the best possible service to our customers during these difficult times. Volume currently moving through the network will be prioritized for processing. However, we will pause pick-ups for Deferred and Premium Express Freight and International Priority Direct inbound to the US until Monday, January 10th.

What does that mean for us and for you?

All of our FedEx shipments to the US are routed through Memphis, this is where their large import facility is located, any already in transit that haven’t already cleared Memphis, may get delayed at the facility. Your tracking link will update with this information.

Shipments that were to go out this week, that would route through Memphis, are being held at our facility until FedEx resumes pick up for them on Monday. If you are in the US and have already received tracking information, but it hasn’t been updated since you got it, this is likely the reason. The tracking will update once the shipment has been picked up.

We are continuing to monitor the situation and will do our best to keep folks up to date on possible shipping delays. 

Thank you all for your patience and understanding.


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